We use your personal data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

1. Definitions

For the purposes of this Privacy Policy:

(a) “Account” means a unique account created for you to access our Service or portions of our Service.

(b) “Company” (referred to herein as “Company”, “We”, “Us” or “Our”) means SMARTDINK TECHNOLOGY LTDA, a São Paulo company with registered office at Rua Coronal Joviniano Brandão, 100 – Vila Prudente, São Paulo – SP, CEP: 03127-175. For the purposes of the LGPD, the Company is the Data Controller.

(c) “Cookies” are small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website, among other uses.

(d) “Personal Data” means any information that relates to an identified or identifiable person. For the purposes of the LGPD, Personal Data means any information relating to you, such as your name, identification number, location data, online identifier, or one or more factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

(e) “Device” means any electronic device that can access the Service, such as a computer, a mobile phone, or a digital tablet.

(f) “Data Controller”, for the purposes of the LGPD, means the Company as a legal entity that, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

(g) “Service Provider” means any natural or legal person who processes the data on behalf of the Company. Refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform Service-related services, or assist the Company in analyzing how the Service is used. For the purposes of the LGPD, Service Providers are considered Data Processors.

(h) “Service” means the online and/or mobile services, website, and software provided in connection with the service provided by SmartDink under this Agreement and as detailed on SmartDink’s website at (https:// smartdink.com).

(i) “Social Media Third Party” means any website or social networking site through which a user may log in or create an account to use the Service.

(j) “You” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual accesses or uses the Service, as applicable. Under the LGPD, you may be referred to as the Data Subject or as the User, as you are the individual using the Service.

2. Collection and Use of Your Personal Data

(a) Personal Data

When using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email Address
  • Name and surname
  • Phone Number
  • Address, State, Province, Zip/Postal Code, City
  • Usage Data

(b) Usage Data

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your Device’s IP address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you use,  unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

(c) Social Media Third-Party Information

The Company allows you to create an account and log in to use the Service through the following Social Media Third Parties:

  • Google
  • Facebook
  • Twitter

If you decide to register for or grant access to a Social Media Third Party, we may collect personal data already associated with your Social Media Third Party’s account, such as your name, email address, activities, or contact list associated with that account.

You may also have the option to share additional information with the Company through your Social Media Third Party account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store such information in a manner consistent with this Privacy Policy.

(d) Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and improve and analyze our Service. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse Cookies, our Service may use Cookies.
  • Flash cookies. Certain features of our Service may use stored local objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Service. Flash Cookies are not managed by the same browser settings used for Browser Cookies. For more information on how you can delete Flash Cookies, please read “Where can I change settings to disable or delete local shared objects?” available at (https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_)
  • Web Beacons. Some sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages or opened an email and for other site-related statistics (e.g., to record the popularity of a particular section and check system and server integrity).

Cookies can be either “Persistent” or “Session”. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies: What are cookies?

We use Session and Persistent Cookies for the following purposes:

1.Necessary/Essential Cookies

  • Type: Session Cookies
  • Managed by: Us
  • Purpose: These Cookies are essential to provide you with the services available through the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have asked for cannot be provided, and we only use these Cookies to provide you with these services.

2.Policy Cookies/Acceptance Notice

  • Type: Persistent Cookies
  • Managed by: Us
  • Purpose: These Cookies identify whether users have accepted the use of cookies on the website.

3.Functionality Cookies

  • Type: Persistent Cookies
  • Managed by: Us
  • Purpose: These Cookies allow us to remember choices you make when using the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to prevent you from having to enter your preferences every time you use the website.

4.Tracking and Performance Cookies

  • Type: Persistent Cookies
  • Administered by: Third parties
  • Purpose: These Cookies are used to track information about traffic to the website and how users use the website. The information collected through these Cookies can directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these Cookies to test new pages, features, or new functionality of the website to see how our users react to them.

5.Targeting and Advertising Cookies

  • Type: Persistent Cookies
  • Administered by: Third parties
  • Purpose: These Cookies track your browsing habits to allow us to show you advertising that is more likely to be of interest to you. These Cookies use information about your browsing history to group you with other users who have similar interests. Based on this information and with our permission, third-party advertisers may place Cookies to enable them to show you advertisements that we think are relevant to your interests while you are on third-party websites.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

(e) Use of your personal data

The Company may use personal data for the following purposes:

  1. To provide and maintain our Service, including monitoring the use of our Service.
  2. To manage your account: to manage your registration as a user of the Service. The personal data you provide may give you access to different functionalities of the Service available to you as a registered user.
  3. For the performance of a contract: the development, compliance and performance of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
  4. To contact you: to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications, regarding updates or informational communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  5. To provide you with news, special offers, and general information about other products, services, and events that we offer that are similar to those that you have already purchased or enquired about, unless you opt-out of receiving such information.
  6. To manage your orders: to fulfill and manage your orders with us.
  7. To provide targeted advertising to you: We may use your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to your interests and/or location and to measure their effectiveness.
  8. For Business Transfers: We may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as an ongoing activity or as part of bankruptcy, liquidation, or similar proceeding, where personal data held by us about users of our Service is among the assets transferred.
  9. For Other Purposes: We may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

  1. With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Service, to show advertisements to you to help support and maintain our Service, to advertise on third-party websites to you after you visit our Service, for payment processing, to contact you.
  2. For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of some or all of our business to another company.
  3. With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  4. With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  5. With other users: When you share personal information or interact in the public areas with other users, that information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service will be able to see your name, profile, photos, and description of your activity. Similarly, other users will be able to see descriptions of your activity, communicate with you, and view your profile.
  6. With your consent: We may disclose your personal information for any other purpose with your consent.

(f) Retention of your personal data

The Company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our service, or when we are legally obligated to retain this data for longer periods.

(g) Transfer of your personal data

Your information, including personal data, is processed at the Company’s operating offices and any other locations where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

(h) Disclosure of your personal data

1.Business Transactions

If the Company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will inform you before your personal data is transferred and becomes subject to a different privacy policy.

2.Law enforcement

In certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

  •   Comply with a legal obligation
  •   Protect and defend the rights or property of the Company
  •   Prevent or investigate potential service-related wrongdoing
  •   Protect the personal safety of service users or the public
  •   Protect yourself from legal liability

(i) Security of your personal data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

3 . Detailed information on the processing of your personal data

The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our service in accordance with their privacy policies.

(a) Analysis

We may use third-party service providers to monitor and analyze the use of our service.

1.Google Analytics

  •   Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize ads from its own advertising network.
  •   You can opt out of having your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.
  •   For more information about Google’s privacy practices, please visit the Google Privacy and Terms webpage: (https://policies.google.com/privacy)

2.Firebase

  •   Firebase is an analytics service provided by Google Inc.
  •   You can choose to disable certain Firebase features through your mobile device’s settings, such as your device’s advertising settings, or by following the instructions provided by Google in its Privacy Policy:(https://policies.google.com/privacy)
  •   We also encourage you to review Google’s policy for protecting your data:(https://support.google.com/analytics/answer/6004245)
  •   For more information about what kind of information Firebase collects, visit the How Google uses data when you use our partners’ sites or apps:(https://policies.google.com/technologies/partner-sites)

3.Google AdSense e DoubleClick Cookie

  •   Google, as a third-party vendor, uses cookies to serve ads on our service. The use of the DoubleClick cookie by Google and its partners enables us to serve ads to our users based on their visits to our service or other sites on the Internet.
  •   You can opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads settings page: (http://www.google.com/ads/preferences/)

4.Facebook

  •   Its privacy policy can be viewed at (https://www.facebook.com/policy.php)

5.Linkedin

  •   Its privacy policy can be viewed at (https://www.linkedin.com/legal/ads-policy)

(b) Email Marketing

We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We may use email marketing service providers to manage and send emails to you.

  1. User
  •   Its privacy policy can be viewed at (https://user.com/en/privacy-policy/)

(c) Payments

We may offer paid products and/or services within the service. In this case, we may use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

  1. Stripe
  •   Its privacy policy can be viewed at (https://stripe.com/us/privacy)

(d) Behavioral remarketing

The Company uses remarketing services to advertise to you after you have accessed or visited our Service. We and our third-party vendors use cookies and non-cookie technologies to help us recognize your device and understand how you use our service, so that we can improve our service to reflect your interests and serve you ads that are likely to be of most interest to you.

These third-party vendors collect, store, use, process, and transfer information about your activity on our service, in accordance with their privacy policies and to enable us to:

  •   Measure and analyze traffic and browsing activity on our service
  •   Show advertisements for our products and/or services to you on third-party websites or apps
  •   Measure and analyze the performance of our advertising campaigns

Some of these third-party vendors may use non-cookie technologies that may not be affected by browser settings that block cookies. Your browser may not allow you to block these technologies. You can use the following third-party tools to opt out of the collection and use of information for the purpose of serving interest-based advertising:

  •   The NAI exclusion platform: (http://www.networkadvertising.org/choices/)
  •   The EDAA exclusion platform: (http://www.youronlinechoices.com/)
  •   The DAA Exclusion Platform: (http://optout.aboutads.info/?c=2&lang=EN)

You can opt out of receiving all personalized advertising by turning on privacy features on your mobile device, such as Limit Ad Tracking (iOS) and Opt Out of Personalized Ads (Android). Please refer to your mobile device’s help system for more information.

We may share information, such as encrypted email addresses (if available) or other online identifiers collected on our service with these third-party vendors. This allows our third-party vendors to recognize and deliver ads across different devices and browsers. To learn more about the technologies used by these third-party vendors and their cross-device capabilities, please refer to each vendor’s privacy policy listed below.

The third-party providers we use are:

1.Google Ads (AdWords)

  •   The Google Ads (AdWords) remarketing service is provided by Google Inc.
  •   You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads settings page: (http://www.google.com/settings/ads)
  •   Google also recommends installing the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout) for your web browser. The Google Analytics opt-out browser add-on gives visitors the ability to prevent their data from being collected and utilized by Google Analytics.
  •   For more information about Google’s privacy practices, please visit the Google Privacy and Terms webpage: (https://policies.google.com/privacy)

2.Twitter

  • The Twitter remarketing service is provided by Twitter Inc.
  • You can opt out of Twitter’s interest-based ads by following their instructions: (https://support.twitter.com/articles/20170405)
  • You can learn more about Twitter’s privacy practices and policies by visiting their Privacy Policy page: (https://twitter.com/privacy)

3.Facebook

  • The Facebook remarketing service is provided by Facebook Inc.
  • You can learn more about Facebook interest-based advertising by visiting this page: (https://www.facebook.com/help/164968693837950)
  • To opt out of Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217)
  • Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising set forth by the Digital Advertising Alliance. You can also opt out of Facebook and other participating companies through the Digital Advertising Alliance in the U.S. (http://www.aboutads.info/choices/), the Digital Advertising Alliance of Canada in Canada (http://youradchoices.ca/), or the European Interactive Digital Advertising Alliance in Europe (http://www.youronlinechoices.eu/), or opt out using your mobile device settings.
  • For more information about Facebook’s privacy practices, please visit Facebook’s Data Policy: (https://www.facebook.com/privacy/explanation)

4 . LGPD Privacy

(a) Legal basis for processing personal data under the LGPD

We may process personal data under the following conditions:

  • Consent: You have given your consent to the processing of personal data for one or more specific purposes.
  • Performance of a contract: The provision of personal data is necessary for the performance of a contract with you and/or for any pre-contractual obligations.
  • Legal obligations: The processing of personal data is necessary to comply with a legal obligation to which the company is subject.
  • Vital interests: The processing of personal data is necessary to protect your vital interests or those of another natural person.
  • Public interests: The processing of personal data relates to a task carried out in the public interest or in the exercise of official authority conferred on the company.
  • Legitimate interests: The processing of personal data is necessary for the purposes of the legitimate interests pursued by the company.

In any case, the company will be happy to help clarify the specific legal basis that applies to the processing and, in particular, whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

(b) Your rights under the LGPD

The company is committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights.

You have the right, in accordance with this Privacy Policy and by law, if you are located in Brazil, to:

  • Request access to your personal data. The right to access, update, or delete the information we have about you. Whenever possible, you can access, update, or request deletion of your personal data directly in the settings section of your account. If you are unable to perform these actions on your own, please contact us to assist you. This also enables you to receive a copy of the personal data we hold about you.
  • Request correction of the personal data we hold about you. You have the right to correct any incomplete or inaccurate information we have about you.
  • Object to the processing of your personal data. This right exists where we rely on a legitimate interest as the legal basis for our processing and there is something about your particular situation that makes you want to object to our processing of your personal data on that ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Request deletion of your personal data. You have the right to ask us to delete or remove personal data where there is no valid reason for us to continue processing it.
  • Request the transfer of your personal data. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information for which you initially gave your consent for us to use it or where we use the information to perform a contract with you.
  • Withdraw your consent. You have the right to withdraw your consent to the use of your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionality of the service.

(c) Exercising your LGPD data protection rights

You can exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will do our best to respond as quickly as possible.

You have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal data. For more information, if you are in Brazil, please contact your local data protection authority.

5. GDPR Privacy

(a) Legal basis for processing personal data under GDPR

We may process personal data under the following conditions:

  • Consent: You have given your consent to the processing of personal data for one or more specific purposes.
  • Performance of a contract: The provision of personal data is necessary to fulfill an agreement with you and/or for any pre-contractual obligations.
  • Legal obligations: The processing of personal data is necessary to comply with a legal obligation to which the company is subject.
  • Vital interests: The processing of personal data is necessary to protect your vital interests or those of another natural person.
  • Public interests: The processing of personal data relates to a task carried out in the public interest or in the exercise of official authority conferred on the company.
  • Legitimate interests: The processing of personal data is necessary for the legitimate interests of the company.

In any case, the company will be happy to help clarify the specific legal basis that applies to the processing and, in particular, whether the provision of personal data is a legal or contractual requirement, or a requirement necessary to enter into a contract.

(b) Your rights under the GDPR

The company is committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights.

You have the right, in accordance with this Privacy Policy and by law, if you are in the EU, to:

  • Request access to your personal data. The right to access, update, or delete the information we have about you. Whenever possible, you can access, update, or request deletion of your personal data directly in the settings section of your account. If you are unable to perform these actions on your own, please contact us to assist you. This also enables you to receive a copy of the personal data we hold about you.
  • Request correction of the personal data we hold about you. You have the right to correct any incomplete or inaccurate information we have about you.
  • Object to the processing of your personal data. This right exists where we rely on a legitimate interest as the legal basis for our processing and there is something about your particular situation that makes you want to object to our processing of your personal data on that ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Request deletion of your personal data. You have the right to ask us to delete or remove personal data where there is no valid reason for us to continue processing it.
  • Request the transfer of your personal data. We will provide you, or a third party you choose, with your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information for which you initially provided consent for our use or where we use the information to perform a contract with you.
  • Withdraw your consent. You have the right to withdraw your consent to the use of your personal data. If you withdraw your consent, we may not be able to provide you with access to specific functionality of the service.

(c) Exercising your GDPR data protection rights

You can exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to these requests. If you make a request, we will try to respond as quickly as possible.

You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

6. Sharing of Personal Information

We may share your personal information identified in the above categories with the following categories of third parties:

  • Service providers
  • Payment Processors
  • Our Affiliates
  • Our Business Partners
  • Third-party vendors to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you

(a) Sale of personal information of minors under the age of 16

We do not sell personal information from consumers we know to be under 16 years of age, unless we receive affirmative consent (the “right to opt-in”) from the consumer who is between 13 and 16 years of age or the legal guardian of a consumer under 13 years of age. Consumers who opt out of the sale of personal information may opt out of future sales at any time. To exercise the right to opt out, you (or your authorized representative) may submit a request to us by contacting us.

If you have reason to believe that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient detail so that we can delete that information.

(b) Your rights under the LGPD

The LGPD grants residents of Brazil specific rights related to their personal information. If you are a resident of Brazil, you have the following rights:

  • Right to information. You have the right to be notified of which categories of personal data are being collected and the purposes for which the personal data is being used.
  • Right of access. Under the LGPD, you have the right to request that we disclose information about our collection, use, sharing, and processing of personal information. Once we have received and confirmed your request, we will inform you:
  • The categories of personal information we collect about you
  • The sources of the personal information we collect about you
  • Our business purpose or purpose for collecting or sharing that personal information
  • The categories of third parties with whom we share that personal information
  • The specific pieces of personal information we collect about you
  • If we share your personal information, we will inform you:

– The categories of personal information shared

  • Right to object to the sale of personal data (opt-out). You have the right to instruct us not to share your personal information. To submit an opt-out request, please contact us.
  • Right to erasure of personal data. You have the right to request the deletion of your personal data, subject to certain exceptions. After we receive and confirm your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

– Complete the transaction for which we collected the personal information, provide a good or service requested by you, take actions reasonably anticipated in the context of our ongoing business relationship with you, or otherwise perform our contract with you.

– Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

– Conduct scientific, historical, or statistical research in the public interest that complies with all other applicable privacy and ethical laws and standards, where deletion of the information would likely make it impossible or seriously impair the scope of the research, if you have previously given informed consent.

– Comply with a legal obligation.

– Make other internal and lawful uses of this information that are compatible with the context in which you provided it.

  • Right not to be discriminated against. You have the right not to be discriminated against for exercising any of your rights as a consumer, including for:

– Deny you goods or services

– Charging different prices or rates for goods or services, including using discounts or other benefits or imposing penalties

– Provide a different level or quality of goods or services to you

– Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services

(c) Exercising your LGPD data protection rights

To exercise any of your rights under the LGPD and if you are a resident of Brazil, you can contact us:

By email: hello@smartdink.com

Your request to us must:

  • Provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information or an authorized representative
  • Describe your request in sufficient detail to allow us to understand, assess, and respond appropriately

We cannot respond to your request or provide you with the necessary information if we are unable to:

  • Verify your identity or authority to make the request
  • And confirm that the personal information relates to you

We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The deadline to provide the necessary information may be extended once for an additional 45 days, when necessary and with prior notice.

Any disclosures we provide will only cover the 12-month period prior to receipt of the verifiable request.

For data portability requests, we will select a format for providing your personal information that is easily usable and allows you to transmit the information from one entity to another without hindrance.

(d) Do Not Sell My Personal Information

You have the right to opt out of having your personal information sold. Once we receive and confirm a verifiable consumer request from you, we will stop selling your personal information. To exercise your right to deletion, please contact us.

Please note that any opt-out is specific to the browser you use. You may need to opt out in all browsers you use.

1.Website

Opting out will place a cookie on your computer that is unique to the browser you use to opt-out. If you switch browsers or delete the cookies saved by your browser, you will need to opt out again.

2.Mobile Devices

Your mobile device may give you the option not to use information about the apps you use to serve ads targeted to your interests:

  • “Opt out of interest-based ads” or “Opt out of personalizing ads” on Android devices
  • “Limit ad tracking” on iOS devices

You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.

Our service does not respond to Do Not Track signals.

However, some third-party websites keep track of your browsing activities. If you are visiting these websites, you can set your preferences in your web browser to tell the websites that you do not want to be tracked.

Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not allow or require removal in certain circumstances.

7. Miscellaneous

(a) Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly encourage you to review the Privacy Policy of every website you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

(b) Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will inform you of any changes by posting the new Privacy Policy on this page.

We will inform you via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for changes. Changes to this Privacy Policy are effective when they are posted on this page.

(c) Contact Information

If you have any questions about this Privacy Policy, you can contact us by email: hello@smartdink.com

 

8. Liability Exemption

 

Smartdink adopts high security standards to protect its users’ personal data and prevent incidents. However, it is important to emphasize that no virtual platform is completely risk-free. In this context, Smartdink is not responsible for the following cases:

I – Actions or omissions of users related to their own personal data:

Consequences arising from negligence, recklessness or lack of skill on the part of users in protecting their personal data.
The responsibility for the security of their access data, such as passwords, lies exclusively with the user.

Smartdink guarantees the security only of data processing processes carried out under its management and for the purposes described in this policy.

II – Malicious actions by third parties:

Security incidents resulting from hacker attacks or other malicious actions by third parties, except when there is proven culpable or willful conduct on the part of Smartdink.
In the event of security incidents that may pose a risk or significant damage to users or customers, Smartdink undertakes to promptly notify those affected and the National Data Protection Authority (ANPD), adopting all appropriate measures to mitigate the damage.
III – False information provided by the user/customer:

Smartdink is not responsible for false information or information entered in bad faith by the user/customer in the records required for the use of our services. All consequences arising from these practices are the sole responsibility of the user/customer.

We reaffirm our commitment to transparency, security and compliance with applicable legislation, especially the General Data Protection Law (LGPD).